Culture and Careers
A people-centric approach
We build excellent products, but that’s only possible if our team is thriving and our customers feel supported. Our goal is to take care of and listen to our people. All voices and opinions matter—that’s how we get our next best idea.
Life at ITS
Meet Charlie
We’re not shy about our love for dogs. They’re in our office, on our blog, and printed on our company swag. One dog appears often—that’s our mascot, Charlie. One of our very own, he embodied our strongest values: loyalty, learning, and leadership.
Charlie's legacyWhy join our team?
We value the people who make everything we do possible, so we’re serious about ensuring a good work-life balance and avoiding burnout. From flexible schedules to emergency leave, we make sure everyone can take care of life outside of work. You can choose to join us in our eclectic Baltimore office or work from the comfort of your home. Either way, your dog is welcome.
We foster a lively and inclusive culture. We host a variety of clubs, cherished social traditions, and a weekly all-hands meeting that includes face time with our entire leadership team. From Cake Day and company lunches to our annual costume contest and in-person Bark and Bond weeks, there’s always something exciting happening. Join a community that can not only mentor you in your professional goals but also support your personal interests.
We value the continuous learning of our employees (we’re in the assessment industry after all). We offer tuition assistance, student loan assistance, certification bonuses, and professional development leave to support employees’ growth. On average, our employees hold two or more certifications.
We build technology solutions that make a difference to millions of people annually. From fulfilling recertification requirements so doctors can renew their licenses to helping students get admitted into graduate programs, every job with ITS has a purpose for the greater good.
We offer a comprehensive lineup of benefits to support you at every stage of your life and career. We've got you covered with local and nationwide medical, dental, and vision plans, short-term and long-term disability coverage, life insurance, and an Employee Assistance Program. We also offer pet insurance, technology reimbursement, flexible spending accounts, health savings accounts, AFLAC, and a 401k plan. We support life outside of work, offering paid leave for bereavement, jury duty, the birth or adoption of a child, professional development, and community service. And you'll receive our famous soft company T-shirts because comfort matters too.
Voted Baltimore's Top Workplace
10 straight years and #1 two years in a row.
We've also been recognized for 'having the most clued-in senior management' and 'the highest confidence in our direction'—but now we're just showing off.
